Domestic Delivery

We ship using UPS delivery Services. Once a package is tendered to UPS, UPS terms and conditions of delivery apply to your order. Shipments are made from our Missouri facility. UPS requires a complete, valid street address for delivery; we do not ship to PO Boxes. If UPS determines that an address correction is needed, or if a change of address is requested after package is in route, additional fees of $25.00 per box plus additional shipping charges may apply. This fee is charged directly to us from UPS. To avoid this charge, please be sure to give us your complete billing address information, including Suite, Apartment, Floor, etc. UPS address correction fees are applied to any order with an incorrect address including orders where UPS corrects the address before delivering to the customer as well as orders returned to us with an incorrect address. If an address correction fee applies and/or reshipment is required, this charge will be billed to you separately. When shipping an order to multiple addresses - a charge of $20.00 per address applies to each order plus shipping.

Canada and International Delivery

All UPS shipments to Canada are subject to brokerage fees and are the responsibility of our customers. UPS will collect these additional fees directly from the customer. As part of the eBP (e-tailor Brokerage Program) with UPS, for residential shipments valued under $200.00 (X) CAD, you will be subject to a $10.00 (X) brokerage fee (as well as applicable duties and taxes). For orders valued at over $200.00 (X) CAD, regular UPS brokerage rates apply.

Please visit: www.ups.com/content/ca/en/shipping/cost/zones/customs_clearance.html We will estimate shipping for Canada, Mexico, and other locations outside the U.S. on request.

Rush Services

Orders needed in less than 10 working days are subject to rush charges, as listed below. Air shipping charges may apply. We reserve the right to refuse rush orders based on production capacity. Rush fees apply year-round. For orders received and shipped:
• 3-5 days, add 20% of the total merchandise cost
• 2-day, add 50% of the total merchandise cost
• Same day orders must be placed by noon EST, add 100% of the total merchandise cost