FAQ's and Policies
The Image Award Ribbons website is provided as a shopping tool for resellers, distributors, and retailers to browse our extensive awards product line, select products, and customization options, and to prepare Requests For Quotation quickly and electronically. No payment information is required to use the shopping cart for quotes.


Products in your cart will be submitted to our IMAGE AWARD RIBBONS Customer Service Department for quotation once you have completed the checkout process. PLEASE NOTE THAT PRICING IN THE CART IS NOT FINALIZED. Once your request for quote is received we will call to finalize your order. A complete CUSTOMIZED quote will then be emailed to you which will include quantity discounts, pricing for additional customization features, any additional charges and shipping charges.

NOTE: During the months of May, June and July we may need longer to produce your order. Depending on the product you are ordering, quantity or complexity, some orders may require more production time.
Order Processing
• Requesting a Quote
• Production & Rush Services
• Order Acknowledgement
• Proofs
• Samples
• Artwork
• Minimums
My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Shipping & Returns
• Air Shipping Surcharge
• Shipping
• Canada and International Delivery
• Rush Services
• Return Policy
Additional Information & Charges
• How are taxes collected?
• Century OS 5L Font & Times New Roman Font
• Design Placement Options - Visual Layouts
• Dies/Logos
• PMS Match
• Printing Charges
• Ribbon Charges
• Division/Title Charts
• Engraving
• Disclaimers


NOTE: During the months of May, June and July we may need longer to produce your order.